Selling online

Explore five of the eCommerce trends set to dominate the year ahead in online shopping – from AI to new ways to shop online and the very latest in personalisation.

To showcase your brand’s sustainability credentials, transparency and authenticity are key. Learn how to avoid greenwashing and tell your story in a trusted way.

Early planning goes a long way towards helping you handle a big spike during the holiday shopping season. Here’s a checklist from seasoned Australian online retailers on preparing for peak season.

Mega sale events, like Click Frenzy, are huge opportunities for Aussie eCommerce retailers. Here are our top tips for putting your deals and discounts at the forefront of shoppers’ minds.

When you send parcels of different shapes, weights and sizes, it can be hard to know what postage to pay. Read on to learn how to calculate postage accurately for every parcel you send.

A straightforward eCommerce returns process is crucial for online retailers. We explore the latest stats and tips for setting up your own store’s return policy. 

The more informed a customer is on their order status, the better their experience will be. Here’s a simple guide you can use to help keep your customer comms up to date. 

Do you know what your customers want when it comes to deliveries? Australia Post shares five ways to nail the delivery experience.

Want to improve the customer delivery experience and free up your customer service teams, especially during peak season? The AusPost app can help.

In a competitive and sophisticated online market, it’s more important than ever to stand out from the crowd. With the help of insights from our latest Inside Australian Online Shopping Report, we explore what it takes to build a successful eCommerce strategy.

When it comes to printing postage labels, there are a few ways to do it well. Here’s your guide to how to get it right, including which printer to use, how to make label printing faster and what to do when it isn’t going to plan.

Keen to capitalise on Afterpay Day, Father’s Day and Vogue Online Shopping Night this August and September? Here are some helpful tips for these big sales events.

When you’re deciding who to use as your eCommerce delivery partner, there are a few steps to help you make the decision that’s right for your business and your customers.

To ensure your eCommerce business can ride out disruptive events, you need to build a resilient supply chain. Here are six tips from one of Australia’s foremost experts on the topic. 

What does the future of eCommerce hold for Australian retailers? We explore where online shopping is heading, using the latest retail data.

Does every customer feel like a VIP when shopping with your business? There’s a way to improve their shopping experience – and increase their spend – and it’s all about how you use their data.

Customer uptake of loyalty programs has grown and shoppers know what they want to make them loyal to a brand. We share insights to help you build customer loyalty in your eCommerce business.

It’s time to automate the printing of your shipping labels – and we’re making it easier than ever with even more eCommerce partners that integrate with MyPost Business.

Here’s how a simple integration between MyPost Business and your choice of Australia Post eCommerce partners can help you save time on sending.

From sales events to pet products, we reveal the latest online shopping trends shaping the future of eCommerce in Australia.

Cashback apps and websites have grown in popularity with shoppers and retailers. We look at the pros and cons of cashback apps for eCommerce businesses.

Online sales events have become staples on the eCommerce calendar, so we’re taking a look at how you can maximise them as opportunities to help your business grow.

Here’s a quick checklist of dos and don’ts to keep in mind when planning how to post a package for your eCommerce business.

Green eCommerce: it’s a growing trend led by a generation of mindful online shoppers. We take a look at how your business can provide great sales while staying true to the sustainability movement.

Find out how your business can join the eCommerce retailers giving shoppers the option to include a Traditional Place name when shopping with them.

What are FAQs and how can they benefit your business? We explore how to create a FAQ page that can help save you time and even lead to increased sales.

Starting an online business? Here’s your guide to how much it costs to post a package with Australia Post and setting your shipping policy.

Indigenous-owned eCommerce retailers Haus of Dizzy and Magpie Goose encourage shoppers to use Traditional Place names on their parcels. By doing so, they’re creating conversations and recognition wherever they’re sent.

Not sure where to start with packaging orders for your online business? Here are some helpful packaging tips to help your parcels arrive safely and quickly.

Are you in the plant business? Tap into the boom in online plant sales with our handy guide to sending plants in the mail in Australia. 

Fragile items and food have special rules when it comes to postage in Australia. Here’s what you need to know about Australia Post packaging guidelines.

Can you use your own packaging with Australia Post? Yes! Here are the guidelines to follow that will make your delivery stand out from the crowd.

Want to send plants in the mail in Australia? We look at the best plants to send and how to pack them to ensure they arrive safely at their destination.

There's more to sending plants in the mail than ensuring they're delivered. Here are some tips for helping your customers keep their mail order plants alive. 

From social commerce to sustainability, consumer preferences to payments, industry leaders share the latest online purchase trends at the eCommerce Summit.

This helpful guide will explain how to automatically create shipping labels for your online orders to save time on sending.

Online fashion brand That’s So Fetch trialled free returns with Australia Post to build brand loyalty. It was such a success that free returns are here to stay.

Here are eBay’s top tips for delivering a great experience for your buyers, so you can keep bringing them back for more.

Selling products online? Online marketplaces make it simple for buyers and sellers alike. Here’s our top picks for online selling using Australian marketplaces.

Social selling and social commerce aren’t new tools in the eCommerce playbook, but they are gaining popularity. So, what’s the main difference between the two? 

A key focus during peak season is offering a positive delivery experience. One way many Australian retailers are already doing that is through the Click and Collect service.

From late-night shopping to a rise in online orders, The 2022 Inside Australian Online Shopping Report reveals key insights about Australian shoppers’ online behaviour. 

If you’re selling products online, you’ll need ways to collect payments. We explore 7 popular methods including credit cards, crypto and PayPal.

Once you’ve taken the plunge and decided to set up your own online shop, it makes sense to be able to accept…

Whether you’re running a busy hair salon, independent book store or fashion boutique, having multiple payment options available to customers helps to…

Find out how to streamline your fulfilment with Starshipit’s integration to MyPost Business.